Frequently Asked Questions / Anveo Mobile App / App Shows: “Error loading a Menu: Error running OnOpenMenu-Script. Message: …”

App Shows: “Error loading a Menu: Error running OnOpenMenu-Script. Message: …”

Updated December 3, 2018

Symptom

After updating Anveo Mobile App on Android, Build Version 431, the main menu is empty and showing the following error message:

Error loading a Menu: Error running OnOpenMenu-Script. Message: could not find column OnOpenMenu Action Code

Cause

Anveo Mobile App requires a new OnOpenMenu field.

Solution

Open Synchronization Package #ANVPKG#0001#ANVPKG#
Deactivate Sync. Package
Add Field OnOpenMenu Action Code to table ACF Menu
Activate Sync. Package
Re-sync user

This must be done just once for all users.

Update: This issue is resolved with Anveo Mobile App for Android, Version 432. The iOS App does not have this issue.