Anveo Mobile App / Installation / System Requirements

System Requirements

Anveo Mobile App Components

Several components are required to run the Anveo Mobile App product as described in this documentation. These vary somewhat depending on the type of infrastructure, whether it is On Premises / Private Cloud or Microsoft Dynamics BC Online / Public Cloud.

On Premises Installation / Private Cloud

  • Microsoft Dynamics 365 Business Central Release 13 to 18
  • Or: Microsoft Dynamics NAV version 2009 R2 to 2018
  • On-Premises (means local installation) or in Private Cloud Installation (means a “Virtual Machine on Microsoft Azure” or other hosted infrastructure that is managed by your company, by your Microsoft Partner or by a third-party provider that is not Microsoft)
  • Normal Microsoft SQL-Server that supports your Microsoft Dynamics version. Azure SQL is not supported as it has limited functionality. However, a normal Microsoft SQL-Server running on a “Virtual Machine on Azure” is supported.
  • Windows Server 2012 or newer for Anveo Server with .NET version 4.7.2 and higher.
    Windows Server 2008 or 2008 R2 is not supported since Anveo Client Suite 11 as this version is not getting security updates from Microsoft any more since Januray 14, 2020.
  • On Windows Server for Microsoft Dynamics Web Service: Push messages requires TLS1.2 as the default TLS.
    For security reasons, previous TLS versions are not supported. Please note: Please install the latest update for .NET via Windows Update, must be at least 3.5.1
  • Internet line with fixed IP-adress
  • Firewall with the ability to map specific data traffic direct from external to internal servers without the use of a “Proxy”.
  • SSL certificate to encrypt data traffic
  • Microsoft Active Directory Accounts or “NAVUserName/Password” ( Anveo Mobile App Only) authentification. Other authentification methods like O365Authentification is not supported. “NAVUserName/Password” is not supported in Anveo Web Portal.

1 Anveo Mobile App Extension

The Anveo Mobile App Extension or FOB file is available for download at the Anveo Partner Portal or will be installed/provided by the Microsoft Dynamics Partner.

2 Installation in Microsoft Dynamics

The Anveo Mobile App Extension (or FOB) is installed in Microsoft Dynamics. This is usually done by the supporting Microsoft Partner. The Microsoft Dynamics solution can either be installed locally or reside in a private cloud. For detailed system requirements, see the documentation. The infrastructure is usually operated entirely by the end customer. The end customer is therefore responsible for updates and data security.

3 License keys

The end customer obtains a license key from conion media GmbH via the Microsoft Dynamics Partner. The Microsoft Dynamics Partner is already or will become an Anveo Partner.

4 Anveo Server

The Anveo Server is installed on a local infrastructure or in a private cloud. This handles the data transfer between Microsoft Dynamics (2) and the Anveo Mobile App Client (6). This infrastructure is also operated entirely by the end customer. The end customer is therefore responsible for updates and data security.

5 Anveo Mobile App Client

In the App Store (from Apple), Google Play or Microsoft Store, conion media GmbH provides the Anveo Mobile App client for download free of charge. The client is able to work with multiple accounts and can be used both for live operation and in parallel for test systems and multi-user environments. In addition, it offers a demo app for easy testing without having to set up your own infrastructure with the Anveo Mobile App.

6 End user devices

The Anveo Mobile App Client is installed on the mobile end devices. The management of the end devices, especially in the area of updates and data security, is the responsibility of the end customer. For an organized planning of updates, we recommend the use of a Mobile Device Management (MDM) solution.

BC Online / Public Cloud

We are currently working on the availability for the BC Online version of Microsoft Dynamics 365 Business Central (Public Cloud). As soon as we have a specific release date, we will announce this on our website and in our newsletter. Selected projects with pilot customers will start in June 2021. We expect the pilot phase to be completed in the summer of 2021; unfortunately, we cannot confirm a concrete date due to external factors.

1 Anveo Mobile App Extension

The Anveo Mobile App Extension is installed directly into a Microsoft Dynamics 365 Business Central online environment via Microsoft App Source.

2 Installation in Microsoft Dynamics

The Anveo Mobile App extension is installed in Microsoft Dynamics. The Microsoft Dynamics solution is located in the Microsoft public cloud called “Business Central Online”. For detailed system requirements, see the documentation. The infrastructure is operated by Microsoft as a Software as a Service (SaaS) solution. The end customer is responsible for any necessary updates to the BC Online environment when they are available from Microsoft.

3 License keys

The end customer obtains a license key from Anveo IT Services GmbH via the Microsoft Dynamics Partner. The Microsoft Dynamics Partner is already or will become an Anveo Partner.

4 Anveo Mobile App Cloud Service

Anveo IT Services GmbH operates an infrastructure in the cloud as a Software as a Service (SaaS) solution. This Anveo Mobile App Cloud Service handles the data transfer between Microsoft Dynamics (2) and the Anveo Mobile App Client (6). This infrastructure is operated by Anveo IT Services GmbH. It is responsible for updates and data security.

5 Anveo Mobile App Client

In the App Store (from Apple), Google Play or Microsoft Store, conion media GmbH provides the Anveo Mobile App client for download free of charge. This client is able to work with multiple accounts and can be used both for live operation and in parallel for test systems and multi-user environments. In addition, it offers a demo app for easy testing without having to set up your own infrastructure with the Anveo Mobile App.

6 End user devices

The Anveo Mobile App Client is installed on the mobile end devices. The management of the end devices, especially in the area of updates and data security, is the responsibility of the end customer. For an organized planning of updates, we recommend the use of a Mobile Device Management (MDM) solution.

Licenses

Anveo License

The Anveo Client Suite requires a license. The available licensing options are available on our website.

Each Anveo license is bound 1:1 to a Microsoft Dynamics license.

Company Name Filter

To ensure proper use of the Anveo license, a company name filter is required in addition to the Microsoft Dynamics serial number. This filter must contain one or more meaningful company names such as CRONUS International Ltd. or “CRONUS*”. For test systems and development environments further company names can be activated like “TEST*|DEV*.

The license must contain all company names that synchronize data to the Anveo Mobile App. Companies that do not synchronize data are not relevant for license creation.

Company Filter Examples

This company name filter is new to Anveo Client Suite version 10. If you upgrade from a previous version, make sure to request a new Anveo license before upgrading. Please provide a list of company names you require in your installation.

If you are running Anveo Mobile App or Anveo Web Portal until version 9, the company name information in the Anveo license must be empty. If not, the license will be shown as “not valid”. If you require Anveo licenses for both versions, please contact Anveo Partner Care or Anveo Support

Even if the company filter is required, the Anveo Mobile App and Anveo Web Portal license is based on one database for live operation and one Microsoft Dynamics license. You may have one or more company names in your Anveo license without any extra costs. If you need to add more company names in the filter string, please contact your Microsoft Partner or Anveo Partner Care to receive an updated Anveo license.


Microsoft Dynamics License

To run Anveo, a Microsoft Dynamics 365 Business Central or Microsoft Dynamics NAV license is required. The type of license is depending on the version and usage scenario. Please contact your Microsoft Partner for further details.

Anveo cannot be used to reduce the number of Microsoft Dynamics licenses. Any third party application that connects to Microsoft Dynamics (like Anveo) requires Microsoft licenses. It is not allowed to share one Microsoft Dynamics user account with multiple external users. This is called “Multiplexing”.

“Full User” or “Team Member” / “Limited User”

Each Anveo User requires a “Full User” or “Team Member”, “Limited User” or “Light User” depending on the Microsoft Dynamics version and depending on the usage scenario. The basic rule is: if you write to more than three tables outside a set of “free tables”, a “Full User” is required. Some other restrictions apply like posting is not allowed for a “Limited User” or “Team Member”. Please consult official Microsoft documentation or contact your Microsoft Partner for details.

Microsoft Dynamics 365 BC

As in the previous section described, Anveo requires a “Full User” or “Team Member” for reading and writing data from and to Microsoft Dynamics 365 Business Central. These licenses are based on a “named user” basis like Anveo licenses: Each user that gets access requires a Microsoft Dynamics 365 Business Central license.

Microsoft Dynamics NAV 2013 to 2018

Anveo requires a “Full User” or “Limited User” depending on the data that will be written back from the app to Microsoft Dynamics NAV. These licenses are based on “concurrency”. The number of users accessing the system at the same time (“concurrent”) plus a certain time of inactivity are required. “Full User” requires 2 hours of inactivity after the last action, a “Limited User” requires 15 minutes.

Microsoft Dynamics NAV 2009 R2

In Microsoft Dynamics NAV 2009 R2, a “Light User” or the “External Connector” is required depending on the usage scenario.

Other Licenses

Beside a proper Microsoft Dynamics Licensing, other software licenses may be required for the infrastructure like for Microsoft SQL Server, Microsoft Azure or Microsoft Windows Server. Please consult the official software requirements for Microsoft Dynamics for more details.

Binding information regarding Microsoft Dynamics or other Microsoft software licensing requirements is only available from Microsoft or your Microsoft Partner. Anveo is neither responsible for correctness of this information nor for proper licensing at your system.

Mobile Devices Requirements

The Anveo Mobile App Client runs on the following mobile operating systems:

  • Android version 5.0 to 11 (version 4.4 was supported until February 2020)
  • iOS (iPad and iPhone) version 12 to 14.3, limited support for version 10 to 11
  • Microsoft Windows 10
  • Limited support for Windows 8.1 because of a reduced feature set.

The following operating systems are not supported:

  • Microsoft Windows smart phones
  • Microsoft Windows CE
  • All other OS not mentioned in the list above

Compatibility Testing

Due to the large number of software and hardware combinations, we are unfortunately unable to give any explicit soft- and hardware recommendations. The desired configuration can be tested free of charge through the Anveo Mobile App in Google Play, App Store or Microsoft Store. Please download the app and test it with the desired devices. If you are using the Anveo Web Portal, we provide free demo accounts for testing.

Performance

In addition, we cannot give an exact recommendation for the performance, because the Anveo solutions are very different and therefore place very different demands on the devices. Some Anveo Mobile App solutions require very little memory and CPU capacity, while others require very current and fast devices.

In general, a preliminary test must also be carried out here. We have observed that the speed of the CPU is the decisive factor for a better performance, less the memory.